Privacy Policy ibcc22 — We Protect Your Data

Welcome to the ibcc22 Privacy Policy. This document explains in detail how ibcc22 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the ibcc22.net website, the Android or iOS mobile app, or any related services we offer.

We understand that your privacy is a serious matter. As a trusted online sports betting and gaming platform in Malaysia, ibcc22 regards the protection of members' personal data as a non-negotiable business priority. Every operational decision we make takes into account its impact on user privacy.

This policy applies to all individuals who register as an ibcc22 member, visit our website without registering, use the ibcc22 mobile app, or interact with any ibcc22 digital service in any capacity.

Ibcc22 collects various types of personal data depending on your level of interaction with our platform. The following are the categories of data we may collect:

Identity Data

• Full name as stated in official documents.
• Date of birth and gender.
• Identity card number (MyKad) or passport number.
• Active mobile phone number.
• A valid and active email address.
• Current residential address.

Financial Data

• Bank account details (bank name, account number) for deposit and withdrawal processing purposes.
• Digital wallet information (registered phone number) for payment methods such as Touch 'n Go eWallet.
• Deposit and withdrawal transaction history within the platform.

Platform Usage Data

• Betting history and gaming activity.
• Game and sports preferences.
• Login history including date, time, and device used.
• IP address and general geolocation information.

Data Types and Collection Purposes

Ibcc22 collects your personal data through several key channels. We always strive to ensure the data collection process is transparent and that you are aware of the information we collect at every stage of your interaction.

• Account Registration — When you complete the ibcc22 registration form, whether through the website or mobile app.
• KYC Verification Process — When you submit identity documents for identity verification prior to a withdrawal.
• In-Platform Activity — Automatically as you use the platform, including betting history and login activity.
• Financial Transactions — When you make a deposit or submit a withdrawal request via any available payment method.
• Cookies & Tracking Technologies — Through session cookies, analytics cookies, and similar technologies operating on our website and app.
• Support Communications — When you contact the ibcc22 customer support team via Live Chat, email, or other channels.
• Devices & Applications — Through the ibcc22 mobile app, which may collect device information such as phone model, operating system, and unique device identifiers.

Ibcc22 uses collected personal data solely for legitimate purposes directly related to the provision of its online Sports Betting platform services. We do not process your data for any other purpose without your explicit consent.

The following are the primary purposes for which ibcc22 uses your personal data:

• Account Management — Creating, maintaining, and verifying your ibcc22 account so you can securely access all platform features.
• Identity Verification (KYC) — Ensuring all members are valid individuals who meet the minimum age requirement of 18 years, in compliance with applicable laws.
• Payment Processing — Processing deposits you make and settling withdrawal requests to your bank account or digital wallet.
• Fraud Prevention & Security — Detecting, investigating, and preventing any fraudulent activity, money laundering, or platform security breaches.
• Legal Compliance — Fulfilling applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.
• Service Communications — Sending important notifications related to your account, transactions, platform updates, and security information.
• Service Improvement — Analyzing platform usage patterns to improve user experience, fix bugs, and develop new features.
• Marketing & Promotions — Sending information about ibcc22 promotions, bonuses, and special offers relevant to your interests (unsubscribe at any time).
• Responsible Gaming — Monitoring wagering patterns to identify signs of problem gambling and provide appropriate support.

Ibcc22 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are limited situations where we may need to share your data with selected third parties to ensure the platform operates smoothly and remains legally compliant.

• Payment Service Providers — Payment gateways and transaction processors we use to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
• KYC Service Providers — Third-party identity verification platforms used to validate member documents and identities for KYC and AML compliance.
• Analytics Providers — Web analytics software that helps us understand how users interact with the platform for improvement purposes — data is shared in anonymized form.
• Cloud Infrastructure Providers — Secure cloud computing services that store and process data in a strictly controlled environment.
• Legal Authorities — Law enforcement agencies, courts, or regulatory bodies when required by law or court order.
• Fraud Prevention Services — Specialist service providers that help identify and prevent fraudulent activity and money laundering.

All third parties granted access to your data are required to comply with strict data protection policies and may only use that data for purposes specified in their agreement with ibcc22.

Ibcc22 continuously invests in the latest security infrastructure to ensure your personal and financial data is protected at all times. We employ a combination of technology, procedures, and comprehensive access controls to minimise the risk of data breaches.

Key Security Measures

• 256-bit SSL/TLS Encryption — All communications between your device and ibcc22 servers are encrypted using the latest SSL/TLS protocols, ensuring data cannot be intercepted during transmission.
• Multi-Layer Access Control — Access to databases containing members' personal data is restricted to staff who genuinely require such access to perform their duties.
• Two-Factor Authentication (2FA) — ibcc22 supports 2FA as an additional security layer for login, withdrawals, and critical account information changes.
• 24/7 Security Monitoring — An automated monitoring system operating around the clock to detect and respond to any suspicious activity in real time.
• Regular Security Audits — Internal security audits and assessments by independent experts are conducted periodically to identify and address any system vulnerabilities.
• Secure Password Storage — Member passwords are not stored in plain text; we use strong hashing algorithms to store login credentials.

Ibcc22 retains your personal data for as long as necessary to fulfil the purpose of its collection, meet legal requirements, or resolve any disputes that may arise. The following are general guidelines for our data retention periods:

• Active Account Data — Retained for the duration your account is active and for a specified period after account closure.
• Financial Transaction Data — Retained for a minimum period of seven (7) years in line with Malaysia's financial reporting and anti-money laundering legal requirements.
• KYC Documents — Retained for the period required by applicable AML compliance laws, typically no less than five (5) years after the business relationship ends.
• Activity & Security Logs — Retained for a specified period for fraud detection, security investigations, and digital forensics purposes.
• Marketing Data — Retained until you choose to opt out of marketing communications or request data deletion.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Under the Malaysia Personal Data Protection Act (PDPA) 2010 and the ibcc22 privacy policy, you hold certain rights regarding your personal data. ibcc22 respects and facilitates the exercise of these rights.

To exercise any of the above rights, please contact the ibcc22 data protection team via Live Chat within the platform or our support email. We will process your request within 30 business days.

Ibcc22 uses cookies and similar tracking technologies to enhance user experience, ensure the platform functions properly, and analyse usage patterns for continuous improvement.

Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login verification and session management. These cookies cannot be disabled as they are critical to your account security.
• Performance Cookies — Collecting anonymized data on how you use the ibcc22 platform to help us understand website performance and identify areas for improvement.
• Functional Cookies — Saving your preferences such as language, display settings, and personal preferences so you do not need to reconfigure them on every visit.
• Analytics Cookies — Used by trusted third-party analytics tools to analyse platform traffic and usage patterns in aggregate and anonymised form.

You can control or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ibcc22 platform.

In operating a global platform, ibcc22 may transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers are carried out under the following circumstances:

• The ibcc22 cloud computing infrastructure may span data centres located across multiple regions to ensure optimal platform reliability and performance.
• Certain third-party service providers we use, such as payment gateway providers or analytics services, may process data outside of Malaysia.
• All cross-border data transfers are carried out with security controls that meet or exceed the standards required by Malaysia's PDPA.

Ibcc22 ensures that every transfer of data outside Malaysia is accompanied by adequate contractual protections, including data processing agreements that require recipients to comply with equivalent data protection standards.

The ibcc22 platform is strictly for individuals aged 18 and above. ibcc22 does not intentionally collect, process, or store personal data of individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

Ibcc22 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or relevant technological developments.

When material changes are made, ibcc22 will notify you via in-platform notifications, an email to your registered address, or a prominent announcement on the ibcc22.net homepage. The "Updated" date at the top of this document will always reflect the latest version of our privacy policy.

Continued use of the ibcc22 platform after any amendments take effect constitutes your acceptance of the revised privacy policy terms. If you disagree with any amendments, you have the right to close your account and request the deletion of your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way ibcc22 handles your personal data, we encourage you to reach out to us through the following channels:

• Live Chat — The fastest way to get an immediate response. Our support team is available 24 hours a day, 7 days a week via the Live Chat button within the ibcc22 platform.
• Support Email — Send your written enquiry to [email protected]. We aim to reply to all emails within 24 business hours.
• FAQ Section — Visit the section Frequently Asked Questions (FAQ) us for answers to the most frequently asked questions about privacy and data security.

For data protection complaints that cannot be resolved by ibcc22, you also have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP), the regulatory body responsible for enforcing the PDPA in Malaysia.